Adventures in Glassware
Unique
and Creative Glassware Helps Pour On The Profit
NightClub and Bar Magazine, July 2004
By Erin Bubenhofer
The maraschino cherry has been a long-time companion of the mixed
drink. As the figurative sidekick to both Roy Rogers and Shirley
Temple, the brightly colored garnish has seen a lot of lonely barflies
through some difficult times, but according to some bar owners and
managers, the cherry's days in this industry are numbered.
Fun and unique glassware is quietly moving in on the cherry's territory
and becoming the new compadre to alcoholic beverages. Duffy's Love
Shack in St. Thomas, Virgin Islands, is just one bar that has replaced
the familiar fruit with colorful and creatively shaped glassware.
"The glassware really sets the stage for the mind-frame we want
(our customers) to get into," says Tim Duffy, who owns the Love
Shack with his wife Liz. "When you're holding a glass shaped like
a parrot, it's hard not to feel tropical."
In addition to the parrot, customers of the tropical-themed bar
can drink out of approximately 25 other uniquely shaped glasses
and mugs including pirates, skulls, surfers and one of the most
popular designs, the Funky Monkey.
"The Funky Monkey comes in a set of three: monkey see no, hear
no and drink no evil," Duffy says. "People really love to collect
these."
He says a tourist can expect to pay upward of $6 for a frozen beverage
in the Virgin Islands, a location known for its outrageous prices
almost as much for its beauty. At Duffy's Love Shack, however, the
asking price for a beverage may be a dollar or two higher, but along
with the drink, guests get a little souvenir to take home with them,
which makes the price worth it, he says.
"It costs $2.50 for us to buy the glasses and we want $5 for the
drink," Duffy says. "So we ask $7.50 for the drink (and the glass)
and each refill is $5. The glassware itself is not a profit center
for us, but makes it fun for the customers."
The glassware itself may not be raking in the dough, but it is
definitely drawing a crowd for a lot of bar owners and managers.
Kahunaville Island Restaurant and Party Bar is conveniently located
in the Treasure Island Casino on the Las Vegas Strip. Though they
have the luxury of a built-in clientele because of their location,
their signature drinks and unique glassware certainly are helping
them attract a crowd.
"When a customer walks into a casino with a cup that looks like
a volcano, it is naturally going to attract some attention and people
are going to want to know where they can find one," Klunan says.
Contrary to Duffy's Love Shack, where the glassware gimmick kind
of evolved as their mugs became increasing popular, Klunan says
the decorative drinkware has been part of Kahunaville's plan to
attract customers from the get-go.
The glassware, however, hasn't always been as colorful or shapely
at Kahunaville as it is today. The designs have definitely matured
over the years.
When the party bar first opened in Las Vegas five years ago, drinks
were served in the now-standard Mexican-blown glass. Though this
style of glass was considered somewhat cutting-edge at the time,
the staff at Kahunaville decided to add a little something new to
their glassware collection once the design was seen in every other
bar in Las Vegas, too.
"We try to stay unique," Klunan says. "If someone tries to start
selling volcanoes and tiki cups, we will go back to the drawing
board and come up with something else."
Klunan says Kahunaville staff really tries to keep their glassware
guest-friendly. The 44-ounce ceramic volcano comes equipped with
a handle to make transporting the massive contraption less hazardous.
Surprisingly durable, Klunan estimates the breakage ratio is less
than one percent.
Souvenirs and Repeat Sales
Though the most outrageous glassware is made of ceramic at both
Duffy's Love Shack and Kahunaville, the drinks also are served in
plastic and glass containers that are shaped like tikis as well
as a variety of other shapes.
Las Vegas and the Virgin Islands definitely aren't the only places
guests go to get these creatively shaped drinkwares. A concoction
known as the Hand Grenade is pretty popular down in the bayou of
Louisiana, and not just because of the secret recipe inside. The
drink comes along with a fluorescent green souvenir yard shaped
like the military's incendiary pineapple.
"(The yards) originally started over in Europe and they were made
of glass," says Pam Fortner, an owner of the Tropical Isle on New
Orleans's infamous Bourbon Street. "Ours are made of plastic so
the customers can take them out in the French Quarter."
The plastic yard is more than just a creative way to serve their
signature drink -- it's also a great way to keep your customers
coming back, Fortner says.
"You can drink it and refill it, even if it's on another trip to
New Orleans," she says. "It's like a little souvenir from New Orleans
that you don't have to pay for."
Creative glassware might be a great way to draw new customers to
your bar, but it is a combination of things that will keep your
customers coming back, Duffy says.
"We are successful because we back the glasses up with good drinks
and strong drinks. The glassware is kind of like the tires on a
car. They help, but you have to have a combinations of a lot of
things to run the machine."
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